Effective Stakeholder Communications

To earn the support and trust of stakeholders, you need to continuously and effectively communicate how your role in providing technology resources helps your stakeholders realize their own objectives. In this course, you will learn how to identify your stakeholders, how to choose the right channels with which to communicate with your stakeholders, how to hone your stakeholder message, how to establish trust with your stakeholders through difficult communications, and how to engage your stakeholders through storytelling.

 

This course is presented in two modules:

• Effective Stakeholder Communications for IT Professionals
• Communicating with Confidence

 

Course Highlights

	Three classifications of communication methods
	Best practices for honing your stakeholder message
	Steps in crafting and delivering difficult communications
	Techniques for developing a story
	Techniques for overcoming nervousness about speaking in front of others
	Ways to use body language to communicate confidently and effectively

 

Cancellation Policy

All BICSI Connect courses are nonrefundable and nontransferable.

 

Questions?

Read the frequently asked questions for this course